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August 2, 2021


On June 15th , California announced the full reopening plan for the state and lifted all capacity and distancing restrictions for businesses. Effective immediately, the following protocols will replace our previous Covid protocols including the changes on August 2nd.


  • Masks are now mandatory regardless of vaccination status.

  • does not need to be removed for us to complete your service (should have earstraps).

  • Health questionnaires are no longer required; please disregard any instructions to complete these 

  • Vaccination status will be confirmed via self-attestation - you will not be required to present your vaccination card

  • Masks are required for all staff.

  • Vaccination is a requirement for all our staff.

  • All check-ins will now be completed on the 4th Floor and indoor waiting areas have been reopened (please do not enter on the 6th Floor!)

  • Guests are welcome, though capacity may still be limited since our waiting areas are also used as processing areas. All guests, regardless of age, will be required to wear masks. Clients receiving services will receive priority seating and this may mean we’ll need to ask your guest to move/depart the salon.

  • NO pets at this time

  • Beverages will not be offered just yet, but fully vaccinated clients may bring their own drinks/snacks to their reservations.


We’ll continue to provide hand sanitizer, ensure proper ventilation through fans and air purifiers, and offer contactless payment options through Mindbody- (though you’ll still need to present your card at checkout).


The following policies remain unchanged:

  • Standard Cancellation Policy: If you need to cancel or reschedule your appointment, we ask that you notify us 24 hours in advance of your reservation date. Notification received after that will result in a 50% cancellation fee.  We encourage notice by email or text, as we’re sometimes available outside of normal business hours through these methods of communication! 

  • Sick Policy: If you are feeling ill for any reason, please reschedule your appointment. If you are exhibiting visible signs of illness (coughing, sneezing, runny nose), we will ask you to reschedule your appointment. Cancellations due to sickness will not be charged a fee, but will need to be rebooked at least 14 days from the date of your cancellation.

  • Late Policy: Due to high demand and limited availability, we will only be able to complete the remaining time you have of your appointment after arrival at the full rate booked.  



Feel free to email/ or text/415-999-1047 if you need to reach us outside of business hours! We may not be able to reply, but we’ll receive your message when we reopen!

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